Latest News: The Motor Ombudsman celebrates 50 years of the New Car Code
Repair Services
  • General Repairs
  • MOT Testing
  • Servicing
  • Tyres
Facilities
  • Customer toilets
  • Viewing area
  • Waiting area
  • WiFi Available
Codes of Practice
Service & Repair Code
The Service and Repair Code commits garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry.
  • Honest and fair services
  • Work completed as agreed
  • Competent and conscientious staff
  • Open and transparent pricing
Vehicle Sales Code
The Vehicles Sales Code commits car retailers to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry.
  • Honest and fair services
  • Transparent wording in adverts and pricing
  • Competent and conscientious staff
  • Open and transparent methods of business
Our Codes of Practice are all approved by the Chartered Trading Standards Institute’s (CTSI) Approved Code Scheme (ACS) and ensure that businesses are operating to the highest standards, giving you full peace of mind.
Franchised

Lookers Newcastle - Changan

Portland Road, Newcastle, Tyne & Wear, NE2 1AR

  • Service & Repair
  • Vehicle Sales

Lookers Newcastle - Changan